![]() To use Orbit Command, first make sure that your Logitech QuickCam Orbit functions properly and is UVC compatible. Orbit Command is a great status bar menu application that enables you to quickly adjust the behavior of certain Logitech Orbit AF cameras and Logitech BCC950 ConferenceCam. Add Zoom control for Logitech BCC950 ConferenceCam.Ī very easy to use application designed to help you adjust and control the motorized tilt and pan for different Logitech QuickCam Orbit AF and Logitech BCC950 ConferenceCam.Add support for Logitech BCC950 ConferenceCam.Our previous system, ID Works, is still installed on the machines and is now also having trouble with the webcams despite having no issues before CE was installed, so I am convinced it is a webcam issue rather than a CE issue, but am at a loss as to what else to try. Logitech QuickCam Orbit\Sphere MP with QuickCam 10.5ĬardExchange 6.0 (6.0.2.1 on one machine) Windows XP SP3 (another machine has SP2 with same issues) Uninstall camera and drivers completely and reinstall.įollowing the camera uninstall\reinstall, the camera no longer works in TWAIN mode and has the same issues with Video-for-Windows and PhotoExchange. If I leave it long enough, PhotoExchange just shuts itself down, but this can take 10 minutes or more. If I try to right-click the system tray icon, I get the outline of a context menu but nothing ever appears. At this point you have to log out of CE and manually kill PhotoExchange, or sometimes just manually kill both. When I try to run this, an icon appears in the taskbar and system tray, but no window every appears and CardExchange is completely locked up waiting for PhotoExchange to initialize. The dialog takes 5-10 seconds to come up every time and intermittently, we will have a black video feed or the camera feed will flip continuously between right side up and upside down, so it then becomes an issue of clicking the acquire button at the right time to get the image the right way up! I tried switching to using Video-for-Windows to see how that worked. When we actually came to using it in a production environment, clicking Take Photo when using the camera in TWAIN mode takes a long time to bring up the image dialog, if it doesn't kill CardExchange first. ![]() We have just deployed CardExchange to start taking images ready for our new student intake in September.ĭuring setup, testing, and training, using the camera in Twain mode worked fine, although the quality was quite poor. Did you test PhotoExchange in the test environment? DirtectShow usually gives a better result than Twain. You should also check in the Task Manager whether there are no processes that consume an excessive amount of CPU. Taking that into account, it would be instructive to install CardExchange on a system where IDWorks is not installed, nor any other specific camera software aside from the camera drivers. It is known that different camera support systems can influence each other. The most likely cause of the problems on your system is a conflict between different pieces of software. The PhotoExchange module (when it works) offers both LogiTech support via their SDK and DirectShow support. The black screens you are getting with Video for Windows is due to the fact that modern cameras are not supported anymore by Video for Windows, but require its successor DirectShow. On modern systems, the first time PhotoExchange is called can still take several seconds, but after the first time it should appear quickly. The startup time of PhotoExchange is known to be considerable on slow systems. First of all, it should be noted that camera handling requires quite some system resources and that it is important to work with a state of the art system. I understand your concern and we have to do whatever possible to get the system working fine.
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